Hey…
I’ve got to tell you about this phone call yesterday.
Charles and I have been working together for over a decade.
As a member of the Gold Level of the Super Lawn Toolkit Training Program, Charles took advantage of the online scheduling tool to set up this important phone call.
He used this special – non-published address – only available to Gold and Platinum members, to gain access to my personal calendar, then selected a time that worked well with his calendar.
www.superlawntoolkit.com/meet30
WE believe that frequent communication is the foundation of a strong, helpful consulting and coaching relationship. If you run into a challenge or feel like getting a second opinion on something going on in your business, the 30-minute scheduled phone call is a powerful service.
If you need me, I’m standing by. Please…put this link on your computer home screen and use it.
Now here’s what Charles told me that sent a chill down my spine.
“Tony, I was glad I got your card in the mail. I realized that for some reason, I have not been receiving your weekly email training. Then I realized I hadn’t been receiving your invitations for the bi-weekly (Friday) coaching calls. I had gotten so busy, I didn’t even notice. But your card reminded me.”
Here’s what we believe. Email communication is not as reliable as it once was. We can’t explain the technical changes inside of email service providers like Gmail, Outlook, or private mail servers, but we know that many emails are stopped dead in their tracks by filters and outright blocked to the intended recipient…just like Charles. Is this happening to you?
I do not want you to miss out on important updates and important training topics we are covering via email. Please help me get to the bottom of this problem by letting me know IF YOU are receiving my weekly email updates.
To make it easy – just send me a text message to my cell phone – 478-256-8260.
Tony – I am getting your weekly email messages – Josh Zito
Or…
Tony – I am NOT getting your weekly email messages – Josh Zito
I know this might seem weird.
I’m sending you an old-fashioned letter in the mail to invite you to send me a TEXT message about email. But I’m very happy I sent that note to Charles in the mail.
But I’m sitting here today thinking of how tragic it would be if you are missing the email communications that keep you focused on the idea of working ON your business.
I’m super-concerned that our invitation and reminder of our bi-weekly coaching calls might not reach you. Again, this service is an important part of working ON your business.
As I write this letter, I’m hoping we can fix the email delivery problem for Charles. But if Charles had not taken advantage of the private phone call, I would not even know the problem existed.
So once more…let’s make certain we can communicate.
Please send me a text message to my cell phone – 478-256-8260.
Tony – I am getting your weekly email messages – Josh Zito
Or…
Tony – I am NOT getting your weekly email messages – Josh Zito
This way – you’ll have my personal cell phone number, and I’ll have yours in my personal database. And when you need me, we won’t get blocked by some techno-hurdle.
I’m thinking of this as a “back-up communications plan”. In case of emergency…or in case of some techno-breakdown, you and I will have a fall back communication plan. Okay?
I look forward to hearing from you
With gratitude and respect,
Tony Bass, founder
478-822-9706 office
PS – Please take care of this request while you have this letter in your hand. It doesn’t matter the time of day or the day of the week you are reading this. Just send me the text. My phone is turned off when I go to bed…so your text…regardless of the time of day, will not disturb me. Our ability to communicate is essential to success.
